Bluehost complaint: Bluehost failed in every single way

One of the single worst customer service experiences I’ve ever dealt with. In my first year as a customer, I contacted them once a month about a very specific issue I was having with Printful and Printify. It took them two or three weeks to reply, and everytime it was the same painful process: Request information on my last ticket, answer all the same questions again, find out my last ticket was closed without being resolved, ask for resolution and support, and then be told that they’ll respond soon with help. A month goes by, start it all over again.

After my first year, I attempted to cancel my hosting. Instead, they charged me double. When I asked for a refund the same day, they insisted they would reach out to me to help. When I contacted Bluehost a final time, they said they can’t offer a refund because their refund window is 30 days–I contacted them after 21 days. I finally went through my payment processor to request a chargeback, and they are fighting it.