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Binance complaint: Wire not deposited

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Filed 11 May 2021 by Venugopal

I sent a wire from my bank 10 days ago and its still not deposited into my Binance US account. Submitted ticket in Binance US website and followed up several times. every time they send an automated email as shown below but never attend the ticket. My money is stuck somewhere and I can’t even call Binance US because there is no customer service number.

We are terribly sorry for the delay in our response!

Currently, we are working to resolve a high volume of inquiries, and we noticed you had not yet received a solution.

If you still need assistance or have any questions, please let us know and we’ll get back to you here ASAP!

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Discussion

3 comments

  1. alex

    Stuck in the same situation

    Reply

  2. beatbroker

    its been exactly 30 days without an ounce of support from binance. so very upsetting.

    Reply

  3. chris

    I've been waiting since 4/12/2020 for $2325 - automated email - zero follow up from them. I am beyond upset.

    Reply

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