Complaint: No Response. Not resolving security issue.

on 03 May 2021 about Binance in category Crypto / DeFi / Blockchain

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My complaint:

Its been more than a month now that Binance US has not resolved my issue. I’ve logged complaints with them but to no avail. They instead locked my account. My issue is I am unable to change update my new phone number as my old number is out of service. Another issue is I am unable to verify my 2FA. I asked to reset, I even sent in all my identification requested. Still no response. I am unable to log in and access my account. Seems like I need a lawyer. THIS IS HIGHLY FRUSTRATING.

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Justified complaint?

Suggested solution:

Respond and fix my 2FA by allowing me access please. And update my ph. Number.

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