Binance complaint: Fail to verify identification

Name: Fail to verify identification
Item: Binance
Author: Dennis

Open 25 Mar 2021 217 views Crypto / DeFi / Blockchain

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Filed 25 Mar 2021 by Dennis

I am from Australia. I tried more than 5 times to verify my ID with Australian driver’s license. I entered the details EXACTLY as on my license. However, it always return with message failed because I didnt enter info as per on license. when I try to submit help..can find where to submit to explain my situation. Very FRUStRATING.

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Case details

Status: Open
Company: Binance
Filed: 25 Mar 2021
Desired resolution: Get a reply and indicate that someone has actually CHECK why I fail verification even though I enter info EXACTLY as on the driver's license right down to the spacing.
Problem: ID verification keeps failing, no help
About: identity verification

Progress

Filed
Company notified
Company replied
Resolved

25 Mar 2021 Complaint filed and published
25 Mar 2021 Message from Bizzy: we notified Binance about this complaint.

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