Skip to content
File a complaint

Filed 16 Jul 2021 by Cristian

I am trying to withdraw a sum from my account.
For this I have to go through Verification.
Two codes are asked, one sent to my phone and one to my mail.
When I fill in one of them, the other is expired.
How can a code received over mail expire when it should be valid 30 minutes and I am filling the code in less than one minute?
I understand the Verification but it should be done in a way that doesn’t drive crazy your clients!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Binance? Start the discussion above.

Wronged by Binance too?
Make it sting!