Complaint: Buysell dosent work

on 18 April 2021 about Binance in category Crypto / DeFi / Blockchain

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My complaint:

18.04.2021 night when bitcoin start falling we cant trade or sell our coins on binance, me and my friends get same error network connection timed out because of this issue we cant selltrade our coins and we lost alots of money! So this is binance falt not ours! Who will gonna pay our money back? Very strange, this happends all the time when bitcoin falling down so we want our loosing money back because at that time binance appwebsite trade section dosent work properly!
This is not our falt and i believe that binance have to solve this problem

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Justified complaint?

Suggested solution:

Binance must pay our money back, because this is a binance system falt

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