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Binance complaint: Awaiting identity verification for 2.5 months

Open 356 views Crypto / DeFi / Blockchain

Filed 7 Apr 2021 by Nazli

I’ve been awaiting on the identity verification for 2.5 months. The process was supposed to take 15 days. I sent in support tickets, and clicked the link where you’re supposed to let them know when it takes more than 15 days, many times, but nobody has ever gotten back to me. I find this extremely unprofessional and also worrying that such a huge platform doesn’t have any real customer support system.

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