Binance complaint: 4 Month Wait Time for Verification, and Still Watiing

I am submitting a ticket again for the 10th time today since it has been 4 months since I created my account and I still can not use it to this day because they have failed to verify it. I’ve done everything correctly as far as I know. but if I did happen to do something wrong, I would have no idea because no one has reached out to me about any of the tickets I have submitted. I will continue to use CoinBase at this point because their customer service is by far the worst I have ever experienced from any company. I created an account with them the same day as I created my account with Binance. I was buying coins within minutes with CoinBase. Hopefully Binance is studying what CoinBase is doing and taking notes, because they will be out of business very soon if they treat all of their customers the way they have treated me. Anyone looking to get into crypto should stay far away from binance. If you have any issues you are out of luck, the will not help you at all.