Batiste complaint?
Make it sting!
We help resolve your complaint! Our AI cyber hornets are trained to help you write an effective Batiste complaint letter, and make sure your case gets taken seriously.
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Batiste customer service
- Contact number
- 0800 121 60 80
- Complaints email
- consumer.relationsUK@churchdwight.com
- Customer support
- www.batiste-hair.eu
- Head office
- Church & Dwight UK Limited, Premier House, Shearway Business Park, Pent Road, Folkestone, Kent CT19 4RJ, United Kingdom
- Social media
Contact details checked on 13 Nov 2026
Why use our complaint platform?
Written in minutes
We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.
We will make some noise!
Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.
Your personal case coach
Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.
You are not alone
Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.
Is Batiste legit?
LegitThere is nothing doubtful about Batiste, the dry shampoo sold in supermarkets across the UK, though an aerosol brings letdowns of its own, such as a can that sputters out while it still feels half full. When that happens the can is your proof, so keep it, batch code and all.
What we checked
- Owned by Church & Dwight
- UK head office in Folkestone
Watch out for
- A nozzle that clogs or leaks after a few uses, with the can already in the recycling.
- An itchy or sore scalp after spraying, where a note of when and how much you used helps.
- A tinted Hint of Colour can that leaves marks on skin, towels or pale collars.
Batiste can stopped spraying halfway through?
We help you write it, it gets its own public page, and you can have it sent to Batiste as a formal letter.
File a Batiste complaintCommon customer service questions about Batiste
How do I file a complaint about Batiste?
Do you have a dispute or a bad customer experience with Batiste? Report it through our website to maximize the chance of getting it resolved.
We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.
How do I contact Batiste customer service?
Batiste customer service in the UK is run by Church & Dwight UK consumer relations: call the freephone number 0800 121 60 80 or email consumer.relationsUK@churchdwight.com. The Batiste UK website, linked in the contact details above, gives the same phone number on its FAQ page. Have the can in front of you: consumer relations usually asks for the product name and variant, the batch code printed on the can, where and when you bought it, and photos of the problem. In the US, Batiste has a separate website run by Church & Dwight Co., Inc., with its own contact route.
Can, nozzle or reaction to report? Start your complaint here at the same time, and we push it out to Church & Dwight by email, social media and printed letters.
Who makes Batiste dry shampoo?
Batiste is made and sold by Church & Dwight: in the UK, the Batiste website and consumer relations are run by Church & Dwight UK Limited, based in Folkestone, Kent. In the US, the brand is run by the parent company, Church & Dwight Co., Inc., of Ewing, New Jersey, through a separate Batiste website. A complaint about a Batiste can bought in the UK therefore goes to the Church & Dwight UK consumer relations team.
What should I do if I have a reaction to Batiste dry shampoo?
If Batiste dry shampoo irritates your scalp or skin, stop using it, wash it out, and get medical advice from a pharmacist or GP if the reaction does not settle quickly. Then report it to Church & Dwight UK consumer relations on 0800 121 60 80 or at consumer.relationsUK@churchdwight.com, with the product name and variant, the batch code from the can, when you used it and what happened. Keep the can, photograph the reaction as it develops, and keep any notes from the pharmacist or doctor.
Scalp reaction after using a can? Put it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to send Church & Dwight and when to push again.
Can I get a refund for a faulty Batiste can?
For a Batiste can that stops spraying, leaks or arrives damaged, ask the shop where you bought it for a refund or replacement under its own returns policy, or report it to Church & Dwight UK consumer relations on 0800 121 60 80. Under UK consumer law, goods must be of satisfactory quality and fit for purpose, so a can that will not dispense its contents is a fair basis for asking. Keep the can rather than throwing it away, note how full it still is, and have the batch code, the receipt and photos ready.
Shop refusing to swap a can that will not spray? We help you write the complaint in minutes, with the batch code, the receipt and the photos set out in order.
What do people complain about most at Batiste?
Nothing has been reported about Batiste here yet. Our research shows what typically goes wrong at dry shampoo and aerosol hair care brands: cans that lose pressure or stop spraying before they are empty, blocked or leaking nozzles, white residue or tinted formulas that mark hair, skin or clothes, scalp irritation or allergic reactions, and scents or formulas that seem to change between batches.
Nozzle blocked with half a can left? Be the first to report it: your case opens the record for the next shopper checking the same Batiste can.
What happens after I submit my complaint?
Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Batiste through emails, social media, paper complaint letters and other tools at our disposal.
And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.
Can other consumers help me with my Batiste complaint?
Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Batiste can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.
Batiste complaints
Helpful experiences shared by Batiste customers. Search, discuss and connect with other people in our community.
Batiste complaints per month
Dec 2025 - Nov 2026Complaints filed on Complain.biz about Batiste in each of the last twelve months.
No complaints about Batiste yet. Yours can be the first.
How Batiste compares
Batiste customer service compared to others in the Care Products category.
| Company | Complaints | Biggest problem |
|---|---|---|
| Boots | 7 complaints | |
| Cussons Carex | 7 complaints | |
| Specsavers | 2 complaints | |
| The Fragrance Shop | 2 complaints | |
| Batiste (this page) | 0 complaints | No complaints yet |
| Gaviscon | 0 complaints | No complaints yet |