Barcelo Hotels and Resorts complaints
Barcelo Hotels and Resorts complaint: Terrible service
Filed 1 Aug 2024 by Nazeer
I was just at the bavaro barcelo palace and I had the worst vacation I ever had. First the room I was in the air conditioner didn’t work then changed rooms next day for that air conditioner to not work.I complained to front desk and guest services just to get the phone hung up on me I had to stay in a hot room for 7 nights with a broken air conditioner with my wife and 5 year old son and mother in law, terrible food and service m son and wife didn’t eat at all and both came back sick from not eating and staying in a hot room.I have been to punta Cana 6 times this is by far the worst vacation I have ever been on.
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