Back Market complaint: Lying about refunding me
Filed 9 Sep 2024 by Ayana
They sold me a defective phone and informed me in writing on 8/12/24 that they issued a refund. As of 9/9/24 I still haven’t received the refund and they keep sending me a link to an article about refunds instead of actually issuing the refund. I don’t believe they ever refunded me because they are not doing anything to discover why I didn’t receive it.
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