Avas Flowers complaint: Will not cancel my order

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1. 

   Avas Flowers Official reply from Avas Flowers 5 May 2021

   Hi Chad Blades,
   Hope this message finds you well !

   We are truly sorry for the inconvenience caused back then.
   Please provide us with your order number as we would like to escalate this matter and compensate you in regard to this situation.

   We will wait on your response.

   Avas Flowers Customer Service Support.

   Reply

2. 

   avasflowers Official reply from Avas Flowers 11 May 2021

   I would like to take this time to apologize that you did not have a wonderful experience here with us. As a company, we strive to provide excellent quality and service. Our guarantee is our personal commitment to our customers which we believe helps create long term relationships. We understand the importance of every floral order and we take great pride in ensuring that our customers are satisfied.

   To ensure that Avas Flowers is providing an excellent experience as per our mission, We have built in a new policy where we review each case and address them vigorously as our business will continue to be built on this high level of satisfaction.

   We are sorry for the trouble, We have processed a full refund back to your card, The funds are released immediately on our end, we ask that you please allow up 10 business days for the refund to reflect upon your account.

   Reply