Avas Flowers complaint: Will not cancel my order

2 years ago - We have sent an email to Avas Flowers about your complaint

2 years ago - Complaint is picked up by Avas Flowers

2 years ago - Complaint is solved by Avas Flowers

2 years ago - I would like to take this time to apologize that you did not have a wonderful experience here with us. As a company, we strive to provide excellent quality and service. Our guarantee is our personal commitment to our customers which we believe helps create long term relationships. We understand the importance of every floral order and we take great pride in ensuring that our customers are satisfied. To ensure that Avas Flowers is providing an excellent experience as per our mission, We have built in a new policy where we review each case and address them vigorously as our business will continue to be built on this high level of satisfaction. We are sorry for the trouble, We have processed a full refund back to your card, The funds are released immediately on our end, we ask that you please allow up 10 business days for the refund to reflect upon your account.