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Avas Flowers complaint: Order not received

Resolved 228 views Garden and Flowers
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Filed 11 May 2021 by Bill

Placed order on Friday, May 7 and was advised of Flex delivery between 58 and 511. It is now after 4pm on Tuesday, 511 and order has not been received NOR can I reach anyone to advise status of order. TERRIBLE SERVICE!! A business such as Avas should prepare for busy times and not make promises they cannot keep – regardless of COVID or not! I truly believe that there was a COVID crisis at one point – but COVID is being used as an excuse in too many situations such as this.

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1 comment

  1. Avas Flowers Official reply from Avas Flowers

    Hi Bill Kennedy,
    Hope this message finds you well.

    We are truly sorry for the inconvenience caused back then.
    Please provide us with your order number and details, as we would like to escalate this matter and compensate you in regard to this situation.

    We will wait on your response
    Avas Flowers Customer Service Support.

    Reply

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