Complaint: Flowers delivery

on 24 February 2021 about Avas Flowers in category Plants and Flowers

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My complaint:

My husband ordered me flowers to be delivered at my parents house for me. $81 worth and whoever was at the house pretended to be me, i never recieved the flowers, and i dont think its fair that someone would pretend to be me to recieve flowers that weren’t for them. When i called to explain to them what happened they said they cant do anything about it. And i just dont think its right.

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Justified complaint?

Suggested solution:

I would like a new set of flowers delivered to my husbands house or let my husband have a full refund

Message from Bizzy from

3 months ago - We have sent an email to Avas Flowers about your complaint

Message from Bizzy from

3 months ago - Complaint is picked up by Avas Flowers

Message from Avas Flowers

3 months ago - Hi, We are truly sorry for the inconvenience caused back then. Please provide us with your order number as we would like to escalate this matter and compensate you in regard to this situation. Customer Service Support.

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