Skip to content
File a complaint
File a complaint

Avas Flowers complaints

Avas Flowers complaint: 50th birthday flowers not delivered on time

Resolved 395 views Garden and Flowers
File your Avas Flowers complaint How does Complain.biz work?

Filed 3 Dec 2021 by Roy

I placed an order for birthday flowers for my daughter for her 50th birthday that indicated $59.99 and by the time I had to say approve order the cost was almost $100 due to a surprise $20 processing fee AND I ordered them on November 27 to be delivered by noon on December 3. The order was accepted and billed which to me meant all was good for delivery.
So, it is almost 3:00 pm and my daughter has to leave to catch a flight so will not receive her flowers from her Dad. I called customer support where I was it took them 38 minutes to tell me they could not guarantee the delivery time for an order. So SHY take the order??? I did not receive any ation stating they could not meet the noon deadline.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. Avas Flowers Official reply from Avas Flowers

    Dear Roy Hammond,

    Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

    Because there was an issue with the fulfillment of this order, we have processed a refund in the amount of $$91.95 on 12032021 at 8:19PM. The refund transaction number is 63385830702.

    Best regards,

    The Avas Flowers Social Media Team.

    Reply

More Avas Flowers complaints

View all 17

Wronged by Avas Flowers too?
Make it sting!

Launch complaint