Complaint from They got me reported on 05 December 2021 about Avas Flowers
Item showed 12 roses with additional purple flower. The substitution was a much cheaper flower (babies breath) and it came with 8. I was so embarrassed by this bouquet. It was not worth $100.
I want a refund on my order.
Message from Bizzy from Complain.biz
2 years ago - We have sent an email to Avas Flowers about your complaint
Message from Bizzy from Complain.biz
2 years ago - Complaint is picked up by Avas Flowers
Message from Bizzy from Complain.biz
2 years ago - Complaint is solved by Avas Flowers
Responded on 09 December 2021 at 19:54
Dear Nicole,
Thank you for leaving your feedback. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.your recent experience and appreciate you bringing it to our attention.This isn’t the experience we expected for our customers’.
Because there was an issue with the fulfillment of this order, we have processed a refund in the amount of $91.98 on 12092021, at 2:46PM .The refund transaction number is 63357794581.
Again we sincerely apologize for the inconvenience caused.
Best regards,
The Avas Flowers Social Media Team.
