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Avas Flowers complaint: Item delivered did not match description

Resolved 492 views Garden and Flowers
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Filed 5 Dec 2021 by Nicole

Item showed 12 roses with additional purple flower. The substitution was a much cheaper flower (babies breath) and it came with 8. I was so embarrassed by this bouquet. It was not worth $100.

Avas Flowers complaint: Item delivered did not match description
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1 comment

  1. Avas Flowers Official reply from Avas Flowers

    Dear Nicole,

    Thank you for leaving your feedback. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.your recent experience and appreciate you bringing it to our attention.This isn’t the experience we expected for our customers’.
    Because there was an issue with the fulfillment of this order, we have processed a refund in the amount of $91.98 on 12092021, at 2:46PM .The refund transaction number is 63357794581.

    Again we sincerely apologize for the inconvenience caused.

    Best regards,

    The Avas Flowers Social Media Team.

    Reply

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