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ASAP Tickets complaint: Round trip ticket from IAD to ROB

Unresolved 14 views Travel

Filed 28 Jan 2021 by Byron

I purchased a round trip ticket to travel in May of 2020. Due to the pandemic all flights to and from Europe were hault. I am ready to travel, but ASAP tickets keeps giving me the round around. After, over three weeks back and forth on the phone with different ASAP Rep I was told the airline can’t do anything with the ticket. The airline have decided to give back the refund. However, it’s going to take 2 to 3 months for the refound.

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