ASAP Tickets complaint: refusing a full refund for canceled flights due to corona virus
Filed 8 Jun 2020 by CatherineHodgson
I have requested from Neal to be refunded my full 980.00 for my canceled flight (UA canceled both going and returning flights). United has said that there should be NO penalty yet you want to charge me 300.00 for the cancelation.
This is unacceptable, the airlines can return the money to you because our government and congress authorized this.
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