ASAP Tickets complaint: Refused to process the refund and Agent refused to speak
Filed 14 Feb 2021 by Peter
Exodus C processed my refund on dec 28,2020 with $250 processing fee and the remaining $569 is to go back to the credit card I’ve provided but still waiting to get the refund. called and Exodus hung up on me and when I called again, it went to voice mal. Hercules is another agent in the same team is trying to get another processing fee with a voucher which I refused. When I call, All I get is the run around.
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