Purchased 3 Tickets to Europe, Flight was cancelled because of restricted travel flights into Germany. Tickets were 3000 dollars, After doing all the leg work with united I was able to get refund back, BUT they sent the refund to ASAP. Because we used a 3rd party. I was told to pay 150.00 per person so they would process my Refund, ( But just another scam) Still waiting, it’s been 3 months, no return calls, no return emails. The ation number is MVLL47
Put your self in my shoes, saved money all your life to take a trip to Europe, now you have ASAP screwing you out of the trip and the money!
Also, the agent who responds to this complaint you have my ation number don’t ask me for more information needed to stall for more time.
Refund the Money!