Complaint: Asap tickets is a scam, took my money and will not refund it

on 23 February 2021 about ASAP Tickets in category Travel

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My complaint:

I bought 3 tickets to go to Ecuador for April 2020 and due to the pandemic could not fly the 3 of us. ASAP will not refund the full amount of $2,095, they want to refund me back only $625. Go over and over with many agents and they all play the same game. We should file a class action law suit against this company or the government should step up on this scam.

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Justified complaint?

Suggested solution:

Refunding my full money

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