Argos complaint: Parcel not being returned from Argos Kilburn
Filed 16 Feb 2024 by Anita
An ebay click and collect parcel sent to Argos Kilburn. It was not collected by the buyer and I refunded them. Argos was then supposed to return my parcel to me. I have been in contact with Argos Helpers about this matter and they have informed me that they spoke to Kilburn Argos who have a return parcel. It was supposed to be returned to me in January. I have been waiting for almost two months. They keep telling me it is being returned, but it doesn’t ever arrive. They refuse to give me the tracking information. I have attempted to send my complaint to several people at the Argos HQ and my complaints have been blocked.
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