ARCO Gas Stations complaint: Gas Pump Malfunction
Filed 25 Jan 2023 by Kassandra
As I was going to start pumping gas, I lifted the nozzle and all the gasoline started coming out uncontrollably. It got all over my car and my clothes. As soon as went to talk to the cashier they sent someone to pump my gas and all she said was “there you’re done”. I asked her if they had a cleaning procedure, she told me to take it to the cashier. I went inside and tried asking him if they had a cleaning procedure and asked if they would reimburse me for the gas that spilled. He said no and that he couldn’t do anything. He told me to speak to a manager and I continued to say it was his job. He brushed me off.
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