Complaint: Curly fries

on 29 September 2021 about Arbys in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered a fish sandwich and small curly fries. Please make sure the sandwich and fries are hot, because I purchased the same order a few days ago and they were almost cold. I thought Arby’s had a policy of always serving hot food. As I got on the freeway I started to eat my lunch, only to find the fries were hot, but only because someone took fries that had been sitting in the warm trey and put them back in the grease. The fries were cooked to crispy crisps. They were no longer potatoes, but crispy hard sticks.

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Suggested solution:

My lunch has already been ruined, I don\\\'t know how they can fix that !!!

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