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Apple complaint: crack mac book screen

Open 325 views Consumer Electronics

Filed 21 Feb 2022 by Hawa

few month after buying a new mac book I noticed a minute treadlike crack on the screen. I was baffled because the laptop did not fall has bin covered throughout. I belive the ther is a problem with the design and this must be address. The repair cost of the machine is about the same as a new laptop which if you dont have apple care is shouldered by the owner.

Apple ordered me to take my computer to Tenplus with a note indicating it is covered under waranty. However, they have back off from that statement saying the damage is not covered by apple support.

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