Amazon complaint: Refund not received as told

Name: Refund not received as told
Item: Amazon
Author: Melanie

Open 15 Jun 2021 231 views Online Services Retail Company

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Filed 15 Jun 2021 by Melanie

I was emailed last Monday morning that my shipment on Order 114-3620706-6829000 was damaged and that my payment of $61.15 would be refunded in 3-5 business days. It’s now exceeded the 5 business days and still no refund.

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Case details

Status: Open
Company: Amazon
Filed: 15 Jun 2021
Desired resolution: Process my refund!
Problem: Promised refund not received
About: online order
At stake: $61.15
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2021 Complaint filed and published
15 Jun 2021 Message from Bizzy: we notified Amazon about this complaint.

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