AliExpress complaint: Seller refuses to refund defected scooter

Order number 3016510904175581. I purchased on 30 April 2022 a scooter from I scooter EU official store.

Upon receiving the product showing dissatisfaction the seller offered me to close the dispute and leave a good review 30€ so I did close the dispute and received 30€ but right after I had a serious accident with the scooter because its safety lever unblocked by itself while I was driving fast what caused me to injure myself badly I asked for a full refund but seller refused offering to repair it for free so I sent it to be repaired for free later I received it and again same problem persisted and another one arose which is due to an electronic error that blocked the scooter from moving again they offered to repair it refusing refund.

This product is of a very poor quality in fact it’s no longer on the ALIEXPRESS site. Since the day I bought it I did do nothing but contact seller and pack and install the item to be sent for repair most seriously the accident that caused me to fall due to its bad quality. I sent pictures and videos and evidence to the seller to refund my money.

They have acted indifferently asking me to look for a repair shop or send the product back to them to be fixed. This seller is dishonest and irresponsible. He must be banned from selling on your site. I have ordered a lot on your site and I know very well that you are a serious company so please help me refund my money and get rid of this garbage scooter.