AliExpress complaint: decanter not delivered
Filed 23 Aug 2023 by michael
order 3 items on July 30 from express. Received package on August 16. Only Items were in the package. The third item a decanter with stand, had only the crushed box and stand, no decanter. The decanter was missing. Filed a dispute with Aliexpress. They said they had shipped everything and blamed the delivery service. I sent them a picture, but they said I should have video taped me opening the package, which they did not tell you when you order it. How do open a package with two hands and videotape yourself with a third hand? They closed the dispute and just said I should of videotaped, the pictures were not adequate for a refund.
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