AliExpress complaint: Order not received and still no refund
Filed 27 Nov 2021 by Mariya
I have not received an order and Aliexpress has not refund me yet.
I opened a dispute there because the guarantee period was passed and then they closed it and said that I should ask for an official letter from the post office that I have not received the delivery. I have the official ation from the post office already (it took 2 months to receive it!) and now still have no refund even If I have contacted Aliexpress agents several times and also applied for several appeals with the statement attached.
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