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AliExpress complaint: Not working product and money gone!

Open 85 views Retail Company

Filed 24 Aug 2023 by Mike

In March 2023, I bought a product (8in1 water meter) from Meterk top sell Store (aliexpress). It arrived and I plugged it into the socket and nothing happened, so I contacted this company. I described what was wrong and made a video of something that doesn’t work pffff). First of all, they give NO warranty at all, but pass it on to the factory and they have to send a new one to them and then I get it sent, I’m still waiting for it. A few times weird answers that I had to look for something nearby that wanted to repair it at my own expense etc… too crazy for words. Away 80 euros aliexpres itself doesn’t give a damn about these criminal companies and that company itself doesn’t care at all either. I now report every day in their chat that it is defective until I am thrown out of aliexpress because I don’t buy anything there anymore, this is already my second negative experience. Do NOT buy here: https://meterktopsell.nl.aliexpress.com/store/1100338094
As it was closed the helpdesk of aliexpress wont help

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