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Airtel Nigeria complaint: UNABLE TO SUND AND RECIEVE SMS 08025369641 postpaid line

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Filed 4 Nov 2021 by BUNMI

I have not been able to send or recieve sms for about 2 weeks now. i sent an email to [email protected]. They told me it would be resolved in 2 hrs. i have also called 111 severally but the situation persists. my further mails to the above email address are unresponded to and am wondering what kind of service this is.
I need to get this resolved as you cant imagine the ways through which this is affecting me.

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