Air Canada complaint: Refused to rebook illegal last leg so had to buy new ticket

Complaint from BruceAlanKesselman reported on 15 June 2022 about Air Canada

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

My original Air Canada ticket – Booking Reference 22FVLX – had the last leg from Vancouver to Las Vegas booked as an illegal connection. AC website states 90 minutes required for connection from international flight, but connection was 9:40 am, 15 minutes after landing at 9:25 am. Ac refused to change booking for another flight (No other AC flights available that day) so booked separate flight on Delta for $312.26.

Suggested solution:

Refund of $312.26 for Delta flight or would not have been able to return home that day from 20 hour international flight prior.

Air Canada complaint Refused to rebook illegal last leg so had to buy new ticket
Air Canada complaint Refused to rebook illegal last leg so had to buy new ticket
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