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Air Canada complaint: Denied seating on ed, paid in advance round trip ticket for vacation

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Filed 13 Jun 2022 by Jacqueline

On May 17, 2022, I arrived 3 hours early to check in to my flight: Booking Reference 22FVLX, ticket 0147661109151. Star Alliance (United Airlines) Mileage Plus KCM56841. Told that original ticket had been reissued in the name of my husband Bruce Kesselman (who had another ticket 014766109149) resulting in 2 tickets in his name and none in mine.

Requested that the second ticket be changed to my name and Air Canada refused to do this. As a result I had to rebook my entire itinerary and pay for new tickets (some of which were are ANOTHER airline NOT with my husband) at a cost of $4484.46 original ticket $818.95 $5303.41.

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