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Air Canada complaint: Missing baggage

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Filed 14 Aug 2021 by Terry

Missing baggageArrived in Calgary on flight 155 on 13th August. My suitcase was lost I was given a tracking number and told my luggage would be returned to my home in Drumheller on the 14th. I tried checking on the status online and the tracking number is not recognized. I have formed and spent hours on hold nothing I’ve tried other numbers and it sounds like it’s a fax machine just high-pitched screaming unable to Contact anyone. The missing bag has my sleep app machine in it which is a critical piece of medical equipment. It could mean the difference between life and death. Loss of income I was asked to deploy to another work location and I had to refuse it because I do not have my sleep app machine because of Air Canada I am out a considerable amount of money. Tracing yycac47131

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