My complaint:
I pay for my electricity on an annualized basis, so that each monthly payment will be basically the same year round, to Amer Elect PWR CPPWDRAWAL. It is deducted once a month from my checking account at Bancorpsouth, acct ending in 7376, CURRENTLY ABOUT $175MO. ADDITIONALLY, I HAVE SEVERAL WITHDRAWALS A MONTH FROM AEP SOUTHWESTERN BILL PAY PAYMENTS RANGING FROM $50 ON 462022, , $122.87 ON 3302022. IT SEEMS LIKE SOMEONE IS PAYING THE BILL JUST IN TIME TO PREVENT CUTOFF. I THINK IT IS MY DAUGHTER, CARLY COON, WHO LIVES AT THE SAME ADDRESS BUT HAS A SEPARATE METER. SHE JUST GIVES YOU MY ACCOUNT NUMBER, IF IT IS HER, WITHOUT LETTING ME KNOW OR CHECKING MY ACCOUNT.
Suggested solution:
STOP ACCEPTING MY CHECKING ACCOUNT, BANCORPSOUTH, XXXXXXX7376 FOR HER PAYMENTS UNTIL SHE AT LEAST LETS ME KNOW BEFORE SHE GIVES YOU MY ACCOUNT. I KNOW THIS IS MORE OF A FAMILY SITUATION, BUT I HAVE HAD THE ACCT CHANGED 3 TIMES, AND SHE STILL MANAGES TO FIND OUT MY ACCOUNT . I KEEP ALL MY CARDS, CHECKS, MEDICINE AND OTHER PRIVATE MATTERS IN A SAFE THAT I DO NOT THINK SHE HAS THE COMBINATION TO. I AM LIVING ON SS, AND WILL TRY TO CONTINUE HELPING HER IF SHE CAN'T OR WON'T WORK. BUT I NEED CONTROL OVER MY ACCOUNT TO AVOID HOT CHECKS.