AccorHotels Complaint Sentiment: Neutral

Our sentiment meter has detected that AccorHotels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with AccorHotels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

AccorHotels complaint process

Do you have a dispute or had a bad customer experience with AccorHotels? Submit your AccorHotels complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of AccorHotels.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional AccorHotels complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about AccorHotels?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

AccorHotels complaints chart

We have received 0 complaints about AccorHotels over the last 12 months. The graph below shows a monthly breakdown.

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AccorHotels complaint statistics

Curious about AccorHotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 3 ratings

How to contact the customer service of AccorHotels?

Below, you will find the contact information for the complaint department of AccorHotels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
800-221-4542
Contact form:

You can contact the customer service of AccorHotels by calling 800-221-4542. If you want to reach out to AccorHotels through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

AccorHotels reviews: (3)

Authentic experiences shared by our community for your benefit.

hotel room cancellation

Complaint from Tracey P on 10 January 2023 about AccorHotels.

I have been refused a transfer or credit for room booking for 11012023 at NovotelTwin Waters resort, Sunshine coast Australia. This reservation was made through Webjet with flights accommodation. I was unaware that hotel reservation was made through Expedia, but Webjet... Read more

Comments: 0
Rating:

Horrible experience

Complaint from Amol on 16 November 2022 about AccorHotels.

Dear Sir Madam I am Mr. Amol Borkar presently staying in your Novotel Hotel, Greenwich in Room No. 636. I need to report to you with lot of pain on my extremely disappointing experience, so much so that, I am repenting for... Read more

Comments: 0
Rating:

ALLOW ME TO USE MY POINTS!!!

Complaint from josmar.sudario@gmail.com on 10 November 2021 about AccorHotels.

For over 15 days I am trying to use a portion of my 38 thousand points to book a hotel and it was never working, emails for costumer care where being ignored (repeatedly asking for my identity and ignoring my... Read more

Comments: 0
Rating:

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