Zoosk complaint: Lied about refund

Name: Lied about refund
Item: Zoosk
Rating: 1
Author: B

Open 30 Dec 2023 79 views Dating

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Filed 30 Dec 2023 by B

I accidentally subscribed, 39.99 next day
they charged
Me again for 29.99 . I called right away gave all information and they said(Max) I will get 70.00 refund in 4 days. The next day I got charged again for 29.99 almost 10 days still no refund. No one will answer now.

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Case details

Status: Open
Company: Zoosk
Filed: 30 Dec 2023
Rating: 1/5
Desired resolution: I want my refund
Problem: Promised refund not paid, charged again
About: dating subscription
At stake: $70
Dealing with it for: 10 days

Progress

Filed
Company notified
Company replied
Resolved

30 Dec 2023 Complaint filed and published
30 Dec 2023 Message from Bizzy: we notified Zoosk about this complaint.

See all 4 Zoosk complaints

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