Zoom complaint: video settings

Complaint from Anshita Goyal reported on 04 August 2020 about Zoom

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My complaint:

I currently have a Chromebook. and I am not able to use the video settings such as virtual background or touch my appearance setting on the zoom
I have downloaded the chrome store version of zoom app
how can I use the video options

Suggested solution:

please notify me how i can use zoom with the video setting please help me

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