Zoom complaint: Upgrading Problem

Name: Upgrading Problem
Item: Zoom
Rating: 1
Author: Bruce

Open 9 Oct 2020 186 views Mobile App Software

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Filed 9 Oct 2020 by Bruce

I just upgraded my account from Basic to Upgrade at $14.99, but it still shows basic and my meeting with more than one participant is still limited to 40 minutes.

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Case details

Status: Open
Company: Zoom
Filed: 9 Oct 2020
Rating: 1/5
Desired resolution: I would like my account to be changed from Basic to Licensed as soon as possible.
Problem: Paid upgrade not applied to account
About: paid account upgrade
At stake: $14.99

Progress

Filed
Company notified
Company replied
Resolved

9 Oct 2020 Complaint filed and published
9 Oct 2020 Message from Bizzy: we notified Zoom about this complaint.

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