Zoom complaint: Upgradation of monthly pro version automatically

Name: Upgradation of monthly pro version automatically
Item: Zoom
Author: Shikha

Open 13 Apr 2022 156 views Mobile App Software

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Filed 13 Apr 2022 by Shikha

I had upgraded my basic version into Pro for one month that is from 7th March 2022 to 7th April 2022 but it has been upgraded automatically for one mor month and my money got debited automatically. I don’t want this automatic upgradation system.

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Case details

Status: Open
Company: Zoom
Filed: 13 Apr 2022
Desired resolution: They should stop it ASAP and refund my money rs 1534 which has been debited on 7th April. And want to stop automatic upgradation system.
Problem: Subscription auto-renewed without consent
About: pro subscription
At stake: 1,534 INR

Progress

Filed
Company notified
Company replied
Resolved

13 Apr 2022 Complaint filed and published
13 Apr 2022 Message from Bizzy: we notified Zoom about this complaint.

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