Zoom complaint: Unable to resolve a simple problem

Complaint from Zoom -worst customer service reported on 23 September 2021 about Zoom

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Your request (12226020) has been updated. This is the Zoom live chat reference number.

I have been trying to resolve a problem involving not being able to screen share an Excel file with a person that I shared the same file with many times before. The FOUR live chat persons were clueless about how to solve it. It’s been 5 hrs. of frustration and it’s still not solved.

Suggested solution:

Have a senior level support person give me a telephone call.

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments