Zoom complaint: Unable to cancel subscription

Name: Unable to cancel subscription
Item: Zoom
Rating: 1
Author: Miles

Open 13 Jun 2020 438 views Mobile App Software

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Filed 13 Jun 2020 by Miles

I can not cancel my subscription to Zoom. If I try it says I need to cancel my additional options first. But guess what? I can not cancel those without Contacting Sales. I have tried contacting sales, through the sales contact sheet, 5 times in the last 4 weeks. The response has been ZERO!

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Case details

Status: Open
Company: Zoom
Filed: 13 Jun 2020
Rating: 1/5
Desired resolution: Cancel my subscription.
Problem: Cannot cancel, sales never responds
About: subscription
Dealing with it for: 4 weeks

Progress

Filed
Company notified
Company replied
Resolved

13 Jun 2020 Complaint filed and published
13 Jun 2020 Message from Bizzy: we notified Zoom about this complaint.

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