Zoom complaint: Recording problem

Name: Recording problem
Item: Zoom
Rating: 1
Author: Samaa

Open 27 Aug 2020 245 views Mobile App Software

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Filed 27 Aug 2020 by Samaa

I conducted a very important zoom session on 26thof August 2020 at 3:00 P.m til 4:21 p,m, and it should be submitted to my faculty as it is a part of Ph.D requirements, I recorded the meeting and after finishing and converting it I surprised that from 1 hour and 30 minutes, only 5 minutes have been recorded..

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Case details

Status: Open
Company: Zoom
Filed: 27 Aug 2020
Rating: 1/5
Desired resolution: I need if there is a backup from my meeting because it is very important to me because I have to submit it as an evidence that I got my oral exam
Problem: Only five minutes of session recorded
About: meeting recording

Progress

Filed
Company notified
Company replied
Resolved

27 Aug 2020 Complaint filed and published
27 Aug 2020 Message from Bizzy: we notified Zoom about this complaint.

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