Zoom complaint: Payment auto deduction

Name: Payment auto deduction
Item: Zoom
Rating: 1
Author: Priti

Open 3 Oct 2020 191 views Mobile App Software

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Filed 3 Oct 2020 by Priti

I don’t want payed version of zoom. I needed once so I payed now every month money is getting auto deducted from my credit card which is wrong. I want to resolve asap and refund my 2 months money

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Case details

Status: Open
Company: Zoom
Filed: 3 Oct 2020
Rating: 1/5
Desired resolution: I want my amount to be refunded back Asap. Amount which was deducted is with out my consent
Problem: Monthly auto deduction after one-time paid use
About: paid video meeting plan

Progress

Filed
Company notified
Company replied
Resolved

3 Oct 2020 Complaint filed and published
3 Oct 2020 Message from Bizzy: we notified Zoom about this complaint.

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