My complaint:
File 6937222 for my problem NOT A BILLING ISSUE
Account 3993848857
My email: susanisworking5@gmail.com
My husbands email: gugick@gmail.com
My email address seems to be mixed up with my husband’s email address.
For example, I had a zoom meeting 8222020 @ 1PM. One of my invited attendees email did not get processed properly and this information went to my husbands email and not mine. Another time Zoom sent information to his email that was intended for me.
I received an email from Nichol Aragones, Zoom Video Communictions
but I can’t seen to respond to his email directly.
Can this get straightened out.
Thank you, Susan Gugick ( 914 260-9339 telephone if needed)
Suggested solution:
See why the emails are getting mixed up. If necessary I can set up a different email with Zoom but you would have to move my payment for the additional minutes with it.
