Zoom complaint: Incorrect amount for renewal charged

Name: Incorrect amount for renewal charged
Item: Zoom
Author: Robert

Open 21 Jun 2021 164 views Mobile App Software

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Filed 21 Jun 2021 by Robert

I have been charged £143 for renewal on 20th June.
When I signed onto my account before renewal it showed a discounted renewal charge of approx £90.
If you are not able to honour the discounted price then please return my payment in full and terminate the contract. Optionall give me a credit for approx £53

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Case details

Status: Open
Company: Zoom
Filed: 21 Jun 2021
Desired resolution: Credit the difference between the discounted price or Reddit in full and terminate contract
Problem: Renewal charged above discounted price shown
About: subscription renewal
At stake: £143

Progress

Filed
Company notified
Company replied
Resolved

21 Jun 2021 Complaint filed and published
21 Jun 2021 Message from Bizzy: we notified Zoom about this complaint.

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