Zoom complaint: I had opted monthly , deducted yearly

Complaint from chandrahas.bhagat@gmail.com reported on 18 October 2020 about Zoom

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My complaint:

On 27 Aug20 i purchased pro zoom app monthly 1200 INR,by ani credit card.otp generated for ₹ 1 INR transection.As i entered it suddenly zoom deducted ₹INR15576 WITHOUT OTP.I don’t want this app for year so opted monthly.

Suggested solution:

I request don't gi to for year,on 27 oct20 want to stop it with rest of amount refund

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