Zoom complaint: I had opted monthly , deducted yearly

Name: I had opted monthly , deducted yearly
Item: Zoom
Rating: 3
Author: Chandrahas

Open 18 Oct 2020 207 views Mobile App Software

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Filed 18 Oct 2020 by Chandrahas

On 27 Aug20 i purchased pro zoom app monthly 1200 INR,by ani credit card.otp generated for ₹ 1 INR transection.As i entered it suddenly zoom deducted ₹INR15576 WITHOUT OTP.I don’t want this app for year so opted monthly.

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Case details

Status: Open
Company: Zoom
Filed: 18 Oct 2020
Rating: 3/5
Desired resolution: I request don't gi to for year,on 27 oct20 want to stop it with rest of amount refund
Problem: Charged yearly fee instead of chosen monthly plan
About: monthly pro plan
At stake: 15,576 INR

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Company notified
Company replied
Resolved

18 Oct 2020 Complaint filed and published
18 Oct 2020 Message from Bizzy: we notified Zoom about this complaint.

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