Complaint: Glitches in the zoom system

on 15 October 2020 about Zoom in category Mobile App, Software

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My complaint:

I had an online lesson for a remote student at 2 pm today.(South African time) There was ONLY ONE student. After about half-an-hour I received an Upgrade message from zoom At 40 minuets we were thrown off the system. This has a happened several times before with just one student.
It points to poor Zoom technology and is highly inconvenient.

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Justified complaint?

Suggested solution:

Explain why this happens and assure me it wont happen again.

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