Complaint: Excess amount charged

on 26 September 2020 about Zoom in category Mobile App, Software

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My complaint:

Transaction Date: 09252020
Transaction Number: P-46205951
Amount paid: $ 119.92

I upgraded my Basic zoom plan into Pro plan with a 1 year subscription and paid in $ amount. ($149.90yrhost) .

I availed a Discount of $74.95 and supposed to pay the total amount of $96.54 after tax ( Before Tax: 74.95 Estimated TaxesFee $21.59 Total $96.54) after apply of coupon.

Its very strange that during payment processing through Credit Card, I was charged for $119.92.
I feel cheated while payment processing. I have a screenshot ready just before proceed on the Payment.

I make my payment through India based Credit Card.

Please refund the excess amount charged.

Thank You

0 0 vote
Justified complaint?

Suggested solution:

Refund the excess amount charged.
feel free in case of query doubt.

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