Zeelool complaint: Tried to contact customer service through their email
Filed 13 Oct 2023 by Karen
My glasses are so wide they fall off of my face. The lenses are too thick. Thicker than any of my other glasses with the same prescription. I ordered 2 pair of glasses. They both have really thick lenses( progressive). One pair is so heavy when I bend down they fall off of my face. I am willing to keep one pair. I provided all of the necessary information in the email.
Their standard reply said I would be contacted within 48 hours. No reply. It has been 3 days. If this is not resolved I would definitely not recommend Zelool.
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